Pre-Sales Solutions Engineer

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. We build and connect technologies to help protect people, property and places. Our solutions foster the collaboration that’s critical for safer communities, safer schools, safer hospitals, safer businesses, and ultimately, safer nations. Connect with a career that matters, and help us build a safer future.

Department Overview

As a member of the Video Security and Access control business, the Pre Sales Solutions Engineer will work closely with the MSI Sales team to develop and position solutions involving Video Security and Access control. The Sales Engineer is responsible for technical aspects of the sales process, and works closely with the Sales Department to develop and position solutions involving MSI products.

During the needs analysis process, confirm that MSI products meet the prospect’s requirements and assist in technical qualifications. Throughout the proposal process, articulate the technology and demonstrate MSI solutions to both business and technical users. Position MSI products relative to competition and formulate system designs that conform to both technical and budgetary requirements.

During the acceptance and deployment process, provide on-site support for integration, troubleshooting, and training. Work together with technical support staff in assisting clients post-purchase to ensure the highest in customer satisfaction.

Job Description

Key responsibilities of the Sales Engineer:

• Articulate the technology and demonstrate differentiated value propositions to both business and technical prospects

• Conduct compelling product demonstrations and lead technical discussions

• Support Sales Team in responding to RFP’s and designing, specifying, and quoting systems

• Effectively disseminate product knowledge by providing thorough training to Sales Team, Manufacturing Representatives, Integrators, and End-Users

• Extensive travel to provide on-site support for integration, troubleshooting, and training

• Collaborate with the Technical Support team in providing post-sales support to customers

• Develop and maintain strong relationships with customers and partners

Qualifications or the Sales Engineer :

• 5+ years experience in Sales Engineering for a technology company

• Strong understanding of the video surveillance & access control market and technologies

• Fluent in English, French and Dutch

• Self-motivated and focused individual with a passion for technology and an aptitude for customer satisfaction

• Excellent verbal and written communication skills

• Strong negotiation skills

• Excellent presentation skills

• Strong analytical and troubleshooting skills

Basic Requirements

Technical knowledge of the Sales Engineer :

• Intimate knowledge and experience with Windows troubleshooting tools and techniques

• Excellent knowledge of networking principles and IP communication

• Experience with computer hardware configuration and troubleshooting

• Experience with network equipment configuration and troubleshooting

Preference will be given to candidates with one or more of the following:

• University/technical college degree

• Prior experience in surveillance industry

• Certification for any competitive products

Travel Requirements

Under 25%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

Company

Motorola Solutions Belgium S.A.

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

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