CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services.
Job Details:
Position Summary: The Pharmacy Technician is responsible for assisting pharmacists, managers, directors, and front line client support in providing quality patient care and customer service. The Pharmacy Technician coordinates with the Director of Clinical Services to facilitate pharmacy clinical programs and services and support telepharmacy operations. The Pharmacy Technician may assist in other roles and projects as assigned by the Director of Clinical Services.
Hours/Schedule: hours will vary between 8am-11pm Eastern, based on the needs of the team and availability
PerformanceObjectivesandResponsibilities:
Dutiesmayincludebutarenotlimitedto:
Assist with clinical services, such as medication reconciliation, prior authorization, refill authorization, etc.
Obtains and documents complete and accurate medication histories of patients.
Clarify information with patients, prescribers, caregivers, and pharmacies when needed.
Provide exceptional customer service each day in a phone-based environment, handling inbound and outbound calls to/from patients, caregivers, and providers.
Resolve customer concerns and provide appropriate follow-up and next steps for the caller.
Assist with TSS staffing services including order triaging, phone call answering, and other duties as assigned by the Director of Clinical Services.
Assist pharmacists through queue monitoring, data entry and prescription transcription in Pharmacy Information Systems, submit insurance claims, transferring prescriptions in accordance with applicable laws, etc.
QualificationsandRequirements:
NationalCertification&Statelicensesarerequired
High speed internet service, required (must be through cable or fiber service provider)
CompletionofaformalPharmacyTechnicianeducationalprogram,preferred
Experiencewithmedicationreconciliation,preferred
Experiencewithprescriptiondataentry,preferred
Experiencewithprojectcoordination
Abletoworkindependently
Abletocommunicateeffectivelyviaemailandphone
Openavailabilityforemergencyassistance
Excellentinterpersonalskills
Proficiencywithofficetechnologytools,toincludeMSOffice2000orlater,internet,andemail
ExperiencewithGoogleG-Suite,preferred
CarepathRx offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire.
CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying.Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country.
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