Role Overview
The Oracle Program Manager is responsible for leading and coordinating the delivery of technical and functional support services for Oracle applications. This role drives both strategic direction and operational execution, ensuring Oracle initiatives are aligned to business goals while maintaining disciplined delivery across the portfolio.
What You Will Do
Provide strategic direction and operational oversight to cross-functional Oracle support teams, establish clear expectations and delivery standards, mentor and coach team members, and own end-to-end program management for Oracle initiatives.
Why It Might Be a Fit
This role requires demonstrated expertise in program and project management, experience with IT service management practices, and excellent written and verbal communication skills. The ideal candidate will have a proven ability to lead geographically dispersed and matrixed teams and drive measurable business outcomes.
Requirements
- Bachelor’s degree in Information Technology, Business, or a related field
- 10+ years of IT/relevant experience, with significant experience supporting or delivering Oracle solutions
- 5+ years working in an application support environment
- Demonstrated expertise in program and project management within complex, cross-functional environments
- Experience with IT service management practices; ITIL Foundations certification recommended (advanced ITIL certifications a plus)
- Excellent written and verbal communication skills
- Proven ability to lead geographically dispersed and matrixed teams
- Strong analytical and problem-solving skills
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