About the Role:
The Inventory & Operations Manager will own end-to-end inventory visibility, PO coordination, and supply chain execution across our clients key sales channels and fulfillment network. This person will ensure inventory is planned, ordered, tracked, received, and allocated correctly across DTC, B2B, Walmart, and two fulfillment centers. This role sits at the center of operations, working closely with internal teams, fulfillment partners, and channel partners to keep inventory moving on schedule and prevent stockouts, overstock issues, shipment delays, and communication gaps. The ideal candidate is highly organized, analytical, proactive, and comfortable managing detailed operating processes on a daily, weekly, and monthly cadence.
Core Tasks:
- Manage monthly PO planning, submissions, tracking, and vendor confirmation
- Monitor inventory levels across both fulfillment centers and all active SKUs
- Run daily checks on key SKUs and escalate stockout risks immediately
- Forecast demand across DTC, B2B, and Walmart as a dedicated channel
- Manage Walmart inventory needs through RJW and SPS Commerce workflows
- Upload reports into the forecasting tool and review inventory recommendations
- Lead weekly meetings to review POs, production, and shipments
- Track inbound shipments and confirm inventory is received at the correct facility
- Coordinate inventory allocation between fulfillment centers and channel needs
- Maintain accurate PO, inventory, shipment, and forecast trackers
- Monitor new SKU development, pricing, and production timelines
- Document updates, risks, action items, and recommendations for stakeholders
Must Haves:
- 3+ years of experience in inventory, supply chain, logistics, or ecommerce operations
- Hands-on Walmart operations experience, including forecasting and inventory planning
- Experience using SPS Commerce for EDI, order management, or shipment workflows
- Experience with POs, inventory trackers, shipment timelines, and vendor follow-ups
- Intermediate - advanced skills with Google Sheets skills for inventory tracking/ analysis
- Highly organized with strong attention to detail and follow-through
- Able to identify stockout risks, shipment delays, and inventory issues early
- Strong written and verbal english communication skills
- Ability to work full-time EST
Nice to Haves:
- Experience with DTC, Amazon, Shopify, or other ecommerce channels
- Experience coordinating with manufacturers on new product development
- Background in supplements, CPG, beauty, wellness, or consumer products
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