ServiceChannel is the leading cloud-based service automation platform for facilities management. We offer a single platform to source, procure, manage and pay for repair and maintenance services from commercial contractors. We are a high growth, late stage startup with fantastic product-market fit, and trusted by more than 500 global brands like Cole Haan, Bloomin’ Brands, CVS Health, Louis Vuitton, Allbirds, and Under Armour. We are committed to creating a great product for our customers and a great work environment for our employees to succeed professionally and personally.
ServiceChannel is seeking an Enterprise Account Executive to own full-cycle sales for strategic enterprise customers. You will land and expand large, multi-location organizations by leading discovery, building business cases, aligning executive stakeholders, and closing complex agreements—partnering closely with Solutions Engineering and Customer Success.
Key Responsibilities- Own a defined enterprise territory/book; build account plans, pipeline, and whitespace strategy to hit quota
- Lead complex sales cycles end-to-end (discovery, solutioning, executive alignment, negotiation, close)
- Multi-thread relationships across Operations, Facilities, Finance, Procurement, IT/Security, and Legal
- Build ROI/value narratives and mutual success plans that drive urgency and decision clarity
- Forecast accurately with strong CRM hygiene; communicate risks, next steps, and resource needs
- 6+ years of SaaS sales experience, including enterprise customers
- Proven success closing complex, multi-stakeholder deals and consistently achieving quota
- Executive presence with strong discovery, storytelling, and presentation skills
- Strong account planning, pipeline management, and forecasting discipline (CRM)
- Experience navigating procurement, legal, and security reviews
- Strong plus: expertise selling software to multi-site operators (e.g., retail, restaurant, grocery, convenience, fitness, banking)
- Collaborative, proactive, and comfortable operating in ambiguity
- Bachelor’s degree preferred; travel as needed; remote role
ServiceChannel helps many of your favorite brands manage their brick-and-mortar facilities. Our customers are market leaders in the retail, restaurant, grocery, convenience store, fitness, banking, education, and health industries. The facilities and store operations teams at CVS, Trader Joe’s, Adidas, Louis Vuitton, and Chipotle, among 500 other brands in over 70+ countries, rely on ServiceChannel to deliver the best possible guest and employee experience. We are the leader in our space, and we continue to earn that position by innovating within data analytics, IOT, and machine learning through our market-leading software and services.
In 2021, ServiceChannel joined the Fortive group of leading technology companies, united by a common purpose to make the world stronger, safer, and more thoughtful. Fortive accelerates ServiceChannel’s growth through extraordinary business systems, cross-industry expertise, and employee development resources
We offer an excellent benefits package including medical, dental, vision, life and LTD insurance, HSA, and a 401(k) retirement plan. ServiceChannel’s commitment to the professional and personal success of our employees has landed us on Wealthfront’s Career-Launching Companies List for three years in a row.
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