JOB DESCRIPTION
Cybersecurity & IT Systems Specialist
Work Location: Remote (Global)
Employment Type: Full-Time
Reports To: Chief Operating Officer (COO) / Chief Executive Officer (CEO)
ROLE SUMMARY
The Dr. Brown Group is seeking an experienced Cybersecurity & IT Systems Specialist to oversee the security, reliability, and performance of our international technology infrastructure.
This role is responsible for protecting company and patient data, maintaining cloud-based systems, supporting our global workforce, implementing cybersecurity best practices, and leading IT projects across our healthcare, education, retail, laboratory, and technology businesses.
The successful candidate will play a critical role in ensuring compliance with healthcare privacy regulations while supporting innovation through AI, cloud computing, automation, and digital transformation.
Key Responsibilities
Cybersecurity
Develop and maintain the organization’s cybersecurity strategy.
Monitor networks and cloud infrastructure for threats and vulnerabilities.
Implement Zero Trust security architecture.
Configure and manage firewalls, VPNs, endpoint protection, and intrusion detection systems.
Perform vulnerability assessments and penetration testing.
Respond to cybersecurity incidents and coordinate remediation.
Manage phishing prevention and security awareness training.
Maintain disaster recovery and business continuity plans.
Conduct regular security audits.
Ensure encryption of sensitive company and patient data.
Develop incident response procedures.
IT Infrastructure
Manage Microsoft 365 environment.
Manage Azure and cloud infrastructure.
Maintain Windows and Mac environments.
Support remote employees across multiple countries.
Maintain VPN access and identity management.
Configure and maintain network security.
Manage servers, backups, and cloud storage.
Ensure high availability of critical business systems.
Identity & Access Management
Manage Microsoft Entra ID (Azure Active Directory).
Implement Multi-Factor Authentication (MFA).
Configure Conditional Access Policies.
Monitor privileged accounts.
Manage user onboarding and offboarding.
Perform regular access reviews.
Cloud Administration
Support and maintain:
Microsoft Azure
Microsoft 365
SharePoint
Teams
OneDrive
Exchange Online
Intune
Defender for Business
Azure Backup
Azure Virtual Machines
Compliance
Ensure compliance with:
HIPAA
Bermuda PIPA
GDPR (where applicable)
Cyber Essentials principles
Healthcare information security standards
Assist with:
Policy development
Risk assessments
Internal audits
Vendor security reviews
Documentation
Technical Support
Provide Level 2 and Level 3 technical support.
Support:
Remote users
Microsoft Office
Email systems
Printers
VPN
Mobile devices
Clinical software
Laboratory software
Point-of-sale systems
Network equipment
Vendor Management
Manage relationships with:
Cloud providers
Software vendors
Internet providers
Cybersecurity providers
Hardware suppliers
Coordinate upgrades and maintenance windows.
AI & Automation
Assist with implementation of:
AI-powered business automation
Chatbots
Workflow automation
Business intelligence dashboards
Microsoft Power Platform
Process optimization initiatives
Documentation
Maintain:
Network diagrams
Security documentation
Asset inventory
IT policies
Standard Operating Procedures (SOPs)
Disaster recovery documentation
Required Qualifications
Bachelor’s degree in information technology, Cybersecurity, Computer Science, or related field.
Minimum 5 years of professional IT experience.
Minimum 3 years in cybersecurity.
Experience supporting cloud-based organizations.
Excellent written and verbal English communication skills.
Preferred Certifications
One or more of:
CISSP
CompTIA Security+
Microsoft Certified Cybersecurity Architect
Microsoft Certified Azure Administrator
Microsoft Certified Security Administrator
Certified Ethical Hacker (CEH)
CompTIA Network+
Microsoft 365 Administrator Expert
ITIL Foundation
Technical Skills
Experience with:
Microsoft 365 Administration
Azure
Microsoft Defender
Intune
Active Directory
Microsoft Entra ID
VMware
Hyper-V
Windows Server
DNS
DHCP
VPN technologies
Firewalls
Networking
Endpoint Detection and Response (EDR)
SIEM platforms
Microsoft Sentinel
Backup solutions
PowerShell scripting
Knowledge of:
SQL
APIs
Automation
AI technologies
Cybersecurity frameworks
Cloud security
Soft Skills
Exceptional problem-solving ability.
Strong attention to detail.
Ability to prioritize multiple projects.
Self-motivated and highly organized.
Strong documentation skills.
Excellent communication skills.
Ability to work independently in a remote environment.
Strong customer service mindset.
Key Performance Indicators (KPIs)
The Cybersecurity & IT Systems Specialist will be evaluated on:
99.9% IT system uptime.
Critical cybersecurity incidents resolved within SLA.
100% Multi-Factor Authentication compliance.
Completion of monthly security audits.
Patch compliance greater than 95%.
Successful completion of quarterly vulnerability assessments.
Backup success rate greater than 99%.
User support satisfaction score greater than 95%.
Compliance with all security policies.
Reduction in phishing susceptibility through ongoing staff education.
Delivery of IT projects on time and within budget.
Accurate and up-to-date IT documentation.
What We Offer
Fully remote position.
Opportunity to work with an innovative international healthcare organization.
Exposure to AI, healthcare technology, and digital transformation projects.
Professional development and certification support.
Collaborative international team environment.
Opportunity to influence the technology strategy of a rapidly growing global organization.
Ideal Candidate Profile
The ideal candidate is proactive, security-focused, and passionate about technology. They thrive in a fast-paced environment, enjoy solving complex technical challenges, and are committed to protecting sensitive healthcare data while enabling innovation across a global organization. They combine strong technical expertise with excellent communication skills and are capable of independently managing critical IT infrastructure and cybersecurity initiatives.