High-volume inbound call handling, excellent written and verbal communication, strong PC and internet navigation skills, HS diploma/GED, reliable high-speed wired internet, ability to learn training curriculum quickly.
Key Responsibilities
- handling calls
- researching accounts
- escalating issues
Skills & Tools
IVR
Job Details
- Category: Customer Service
- Seniority: Entry Level
- Commitment: Full Time
- Workplace: Remote — Arizona or California or Colorado or Connecticut or Delaware or Florida or Georgia or Illinois or Indiana or Iowa or Kansas or Louisiana or Maryland or Massachusetts or Michigan or Missouri or Minnesota or New Jersey or New York or North Carolina or Ohio or Pennsylvania or South Carolina or Tennessee or Texas or Virginia or Washington or Wisconsin or West Virginia or Vermont or District of Columbia
- Salary: USD 35,360 – 35,360 / year
- Languages: English
Benefits
- 401k matching
- Generous paid time off
- Retirement plan
About Business Processing Solutions
A transportation management company providing parking, tolling, citation processing, and customer experience services. — Industry: Transportation and Logistics