Role Overview
Mercier Consultancy Group is seeking a Croatian Reservations Agent to join their team supporting Booking.com operations in Greece. This role offers free accommodation, making it an ideal opportunity for candidates looking to work abroad in a dynamic and supportive environment.
What You Will Do
Assist Croatian-speaking customers with accommodation bookings through phone, email, and chat. Provide accurate and comprehensive information about properties, prices, and Booking.com policies. Manage booking amendments, cancellations, and special requests efficiently.
Why It Might Be a Fit
Fluency in Croatian (spoken and written) is required; proficiency in English is a plus. Experience in reservations, customer service, or the hospitality industry is preferred. Excellent communication and interpersonal skills with a customer-focused attitude.
Requirements
- Fluency in Croatian (spoken and written)
- Proficiency in English
- Experience in reservations, customer service, or the hospitality industry
- Excellent communication and interpersonal skills
Benefits
- Free accommodation
- Competitive monthly salary
- Fully paid relocation package
- Monthly performance bonus
- Fully paid training
- Health insurance
- 2 extra salaries per year
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