The AR Enablement Specialist is a critical role within the Accounts Receivable team, dedicated to safeguarding the financial health of the company by managing and reducing outstanding receivables.
Requirements
- 2–5 years of experience in collections within an enterprise environment.
- Prior experience in AR collections or a customer service role in finance.
- Proficiency with ERP/accounting systems (Microsoft Dynamics 365 F&O, Salesforce, Versapay portals, ServiceCloud Case Management, CRM/ticketing systems).
- Strong Excel skills (VLOOKUP, pivot tables), analytical mindset, and problem-solving ability.
- Experience with call center technology and phone systems (TalkDesk).
- Knowledge of financial regulations, credit policies, and AR practices.
- Strong organizational skills and accuracy in maintaining records.
- Excellent verbal and written communication with strong phone etiquette.
- Ability to take ownership of duties, manage enterprise-level transaction volumes, and work independently.
- Familiarity with collection software, exposure to credit reports, and lease financing practices.
- Time management and prioritization skills with willingness to work occasional overtime.
- Customer-focused, professional attitude with relationship-building ability.
- Willingness to complete certifications or advanced training.
- Strong collaboration skills to work with billing, sales, and customer service teams.
- Experience improving collection KPIs such as DSO and delinquency rate.
Benefits
- Health insurance
- Dental insurance
- Vision insurance
- 401k Matching
- Paid Time Off
- Health Savings Account (HSA)
- Flexible Spending Account (FSA)
- Employee Stock Purchase Plan
- Employee Assistance Program (EAP)
- On-site fitness center
- On-site restaurant
- Commuter benefits
- Adoption assistance
- Education assistance
- Student loan assistance
- Tuition reimbursement
- Wellness program
- Life insurance
- Disability insurance
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