OurRitual is a digital platform reshaping relationship therapy with AI-powered support, and we're seeking an AI Operations Lead to own the engine that makes our Continuous Therapy run. The role sits at the intersection of operations, people leadership, and product, and it exists because operations in an AI-native company looks fundamentally different from the traditional playbook.
Requirements
- 5+ years of operations leadership experience with a track record of building and leading high-performing operations and/or customer success teams
- Hands-on operator with experience writing specs, running experiments, and shipping changes
- High EQ with experience managing sensitive workforces or changes and introducing change in ways that build trust
- Genuine fluency with AI as an operational tool, including experience using it, deploying it, or building around it
Benefits
- Opportunity to shape the operations playbook for an AI-native company
- Chance to work with a dataset and expert network that don't exist anywhere else
- Mandate to build systems that turn them into a durable advantage
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